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City of North Miami Beach
17011 NE 19 Avenue
North Miami Beach, FL 33162
305-947-7581
www.citynmb.com


MEMORANDUM

 
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TO: Mayor and City Commission
FROM: Ana M. Garcia, City Manager, ICMA-CM
VIA:

Nicole Gomez, Chief of Staff

Joel Wasserman, CPPO, Chief Procurement Officer

Jeffrey Thompson, P.E., Director of Public Utilities

 

DATE: Tuesday, March 21, 2017
RE: Resolution 2017-30 CivicPlus Website Design Services, Annual Hosting and Management Services (Nicole Gomez, Chief of Staff)
BACKGROUND ANALYSIS:

Our website is a key tool to providing our citizens with the information they want and need about what is happening in our community. As we continue on the Mission of being a government that provides excellent municipal services in a financially responsible and environmentally conscious manner, while engaging our residents; the City needs a new website that is representative of a City on the Rise. A new website redesign that will incorporate a blend of functionality, ease of use, and heightened citizen engagement.  

 

The last update to the official website of the City of North Miami Beach was done over 7 years ago through GovOffice. GovOffice essentially provides the City with a website template in which sections can be updated by assigned users. The template does not offer any state-of-the-art functions. Updates on our current website are limited from a design perspective and assigned users can easily erode the look and feel of the site. Keeping content updated has proved to be a challenge as well. Last year, City staff thoroughly reviewed the entire website and determined that it is in need of an update, since it has remained essentially unchanged since its inception. After viewing the websites of other municipalities, it was determined that changes were needed for the City’s website to be more user-friendly and effective for our citizens.

 

The proposal to completely overhaul the City's website and rebuild it with state-of-the-art technology is directly aligned with the Mission of the City and the Commission's priority of effective and enhanced communication.  With an interactive website redesign, Municipal services, communication and community participation will be taken to a new level, and new opportunities to conduct business online reduces our community's impact on the environment. The website redesign addresses the goals of the Strategic Plan by providing our residents with a High Performing City Organization and Great Customer Services in the digital realm.

 

In line with the North Miami Beach Strategic Plan’s mission of providing excellent municipal services and being financially responsible, the City identifies contracts competitively solicited and awarded by other governmental agencies as favorable procurement method.  

 

The City of Apopka issued a Request for Proposal #2016-07 for website design services.  On June 30, 2016 City of, Apopka Florida awarded Request for Proposal #2016-07 website design services awarded the bid to Icon Enterprises, Inc.  D/B/A Civic Plus for a one year term with automatic renewal unless terminated by either party.

 

Section 3-4.3 of the City’s Code of Ordinances upon a determination that the supplies, materials, equipment or contractual services needed by the City are comparable to solicitation procedures substantially equivalent to the requirements of the North Miami Beach, the City may procure, without following formal contract procedure, all supplies, materials, equipment and contractual services.

 

The City has estimated an annual expenditure of $49,421.00 for the purchase of website design services in the 2017 Fiscal Year Budget.

RECOMMENDATION:

The City Manager, Director of NMB Water Department and the Chief Procurement Officer recommend the City Commission approve and authorize the City Manager or designee to issue a Purchase Order to Icon Enterprises, Inc.  D/B/A Civic Plus for website design in the amount of 49,421.00 for the 2017 fiscal year. Beginning the second year of the contract, the annual hosting allows the City to receive maximum benefit at minimal cost while protecting the City’s initial investment.  Each year of our contract, the City will receive system enhancements, maintenance and optimization and have full access to support staff from CivicPlus so the City’s site stays up-to-date with their latest features and functionality.  The annual fee includes redundant hosting services, daily backups, extensive disaster recovery plans, 24/7 support, software maintenance, system enhancements, recurring training, and access to the CivicPlus community. Ongoing protection fee is subject to a cumulative annual 5% increase year 3 and beyond.

FISCAL/BUDGETARY IMPACT:

Funding has been provided for in fiscal year 2017 the approved account number 410900-554540.

 

 
ATTACHMENTS:
CivicPlus Apopka Agreement
Department Request Form CivicPlus
Resolution R2017-30